Subscription

Keep a good thing going with flexible subscriptions!

All COYA products are available on hassle-free, totally flexible subscriptions.

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1.

Pick your Products

Subscription is available on COYA main meals, treats and toppers. Select which you’d like and add to the basket and select subscription.

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2.

Select your frequency

Choose how frequently you’d like to receive your COYA order. Remember, you can always amend this later if your requirements change.

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3.

Complete your order

Checkout and wait for Freeze-Dried goodness to arrive! Subscription orders are sent through DPD so you can track raw all the way to your door.

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Subscription FAQs

WHAT CAN I SUBSCRIBE TO?

All products are available on subscription. From our main meals, across all flavours including puppy, to our food toppers and our delicious treats. You can subscribe to a single product or a selection.

CAN I CHANGE MY SUBSCRIPTION?

Of course! Our subscription service has been designed to be totally flexible and work around you. Whether you need to amend the products in your subscription, you need to pause for a while or you'd like to cancel, this can all be done in your online account.

HOW DO PAYMENTS WORK?

We will take payments for subscription orders in line with your chosen frequency and in line with our next working day delivery service. This means that you will be charged, using the card details used when placing your first order, the day before we pick, pack and ship your order.

WHAT HAPPENS IF MY CARD DETAILS HAVE CHANGED?

This depends on your bank. Some banks automatically update any automated payments to the new card by linking the old and new together and there is no disruption. Some banks do not offer this and as a result your order will not be processed with an expired or replacement card. It's best to check this with your bank and update your online account details.

WHAT ABOUT CANCELLATIONS AND RETURNS?

Subscription orders are subject to the same policies as one-time purchases. You can check these out using the button below.